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GET AN IT DEPARTMENT
That truly considers being part of your business - seamless, integrated IT support
GET AN IT DEPARTMENT
That truly considers being part of your business - seemless, integrated I.T support
Extend and Enhance your IT Department
Our range of packages give you the freedom to extend as much or as little of your IT Department as you want.
Whether it’s 1st/2nd line desktop support to cover holidays/sickness to a fully managed solution, you will benefit from industry leading SLAs, a team with decades of experience and a personal approach to IT.
As part of our robust on boarding process, we get to know you and your business, so we really do become an extension of your in-house team.
COST CALCULATOR
Calculate Your Cost
WHAT'S INCLUDED
IN MY CONTRACT
15 MINS CRITICAL SERVICE LEVEL AGREEMENT
Fed up with logging tickets and getting automated responses? With Giotech expert help is always at hand you receive instant phone support from our experienced engineers.
PROACTIVE NETWORK & SERVER MAINTENANCE
Windows updates, patches and firmware updates are applied to servers, workstations and core infrastructure devices to ensure the network is not open to vulnerability or software bugs.
UNLIMITED SUPPORT & MAINTENANCE
We are there when you need us, & working in the background to keep your systems up & running.
ON-SITE IT AVAILABLE WHEN NECESSARY
If it can’t be resolved remotely, one of our IT support engineers can be there in a jiffy.
FLEXIBLE CHANGE PROCESS - BOLT ON ITIL
Take the hassle out of user/device changes. We work to your policy.
INITIAL 90 DAY TRIAL
NO COMMITTMENT
Our clients choose to stay with us. That’s why we offer a 90 day trial period.
REGULAR BUSINESS IT STRATEGY & GOALS
We work together to ensure you have the best IT infrastructure and future-proof it for business developments.
MANAGEMENT OF 3RD PARTY SERVICES
We become the extension to your in-house team & liaise with 3rd party suppliers on your behalf.
SWITCH
TO BRIDGEIT
48 HRS
ESSENTIALS PACKAGE
Ad Hoc
- DON’T WANT TO GET TIED DOWN?
- NO CONTRACT – Just pay for what you use.
- FROM R599 PER HOUR DURING BUSINESS HOURS
- FROM R699 PER HOUR OUT OF HOURS
INC
15MINS SLA
UNLIMITED PACKAGE
FROM
R 220
PER USER, PER MONTH
- UNLIMITED REMOTE SUPPORT
- CHANGE MANAGEMENT
- MONITORING
- PATCH MANAGEMENT
- SCHEDULED MAINTENANCE
- DEDICATED ACCOUNT MANAGER
- IT AUDIT AND ROADMAP
15MINS
SLA
UNLIMITED PLUS PACKAGE
FROM
R 510
PER USER, PER MONTH
- UNLIMITED REMOTE AND ONSITE SUPPORT
- CHANGE MANAGEMENT
- MONITORING
- PATCH MANAGEMENT
- SCHEDULED MAINTENANCE
- IT AUDIT AND ROADMAP
OUR PARTNERS
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Partnership is a critical aspect to sustainable IT
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We Chose the partnership that suits us best, the top providers of IT security.
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We've partnered with the best. This enables us to bring you the best.
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Bridge IT partners with industry-leading hardware and software vendors to deliver Cloud Data Management™ solutions, providing agility, availability and business
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Cloud or Hosted VoIP, from small, medium to Large enterprise, we partnered with Snom.
