GET AN IT DEPARTMENT

That truly considers being part of your business - seamless, integrated IT support

UNLIMITED USE

GET AN IT DEPARTMENT

That truly considers being part of your business - seemless, integrated I.T support

UNLIMITED USE

Extend and Enhance your IT Department

Our range of packages give you the freedom to extend as much or as little of your IT Department as you want.

Whether it’s 1st/2nd line desktop support to cover holidays/sickness to a fully managed solution, you will benefit from industry leading SLAs, a team with decades of experience and a personal approach to IT.

As part of our robust on boarding process, we get to know you and your business, so we really do become an extension of your in-house team.

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COST CALCULATOR

Calculate Your Cost

WHAT'S INCLUDED
IN MY CONTRACT

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15 MINS CRITICAL SERVICE LEVEL AGREEMENT

Fed up with logging tickets and getting automated responses? With Giotech expert help is always at hand you receive instant phone support from our experienced engineers.

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PROACTIVE NETWORK & SERVER MAINTENANCE

Windows updates, patches and firmware updates are applied to servers, workstations and core infrastructure devices to ensure the network is not open to vulnerability or software bugs.

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UNLIMITED SUPPORT & MAINTENANCE

We are there when you need us, & working in the background to keep your systems up & running.

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ON-SITE IT AVAILABLE WHEN NECESSARY

If it can’t be resolved remotely, one of our IT support engineers can be there in a jiffy.

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FLEXIBLE CHANGE PROCESS - BOLT ON ITIL

Take the hassle out of user/device changes. We work to your policy.

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INITIAL 90 DAY TRIAL
NO COMMITTMENT

Our clients choose to stay with us. That’s why we offer a 90 day trial period.

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REGULAR BUSINESS IT STRATEGY & GOALS

We work together to ensure you have the best IT infrastructure and future-proof it for business developments.

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MANAGEMENT OF 3RD PARTY SERVICES

We become the extension to your in-house team & liaise with 3rd party suppliers on your behalf.

SWITCH

TO BRIDGEIT

48 HRS

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ESSENTIALS PACKAGE
Ad Hoc

  • DON’T WANT TO GET TIED DOWN?
  • NO CONTRACT – Just pay for what you use.
  • FROM R599 PER HOUR DURING BUSINESS HOURS
  • FROM R699 PER HOUR OUT OF HOURS

 

ENQUIRE NOW

INC

15MINS SLA

UNLIMITED PACKAGE
FROM R 220

PER USER, PER MONTH

  • UNLIMITED REMOTE SUPPORT
  • CHANGE MANAGEMENT
  • MONITORING
  • PATCH MANAGEMENT
  • SCHEDULED MAINTENANCE
  • DEDICATED ACCOUNT MANAGER
  • IT AUDIT AND ROADMAP

 

ENQUIRE NOW

15MINS
SLA

UNLIMITED PLUS PACKAGE
FROM R 510

PER USER, PER MONTH

  • UNLIMITED REMOTE AND ONSITE SUPPORT
  • CHANGE MANAGEMENT
  • MONITORING
  • PATCH MANAGEMENT
  • SCHEDULED MAINTENANCE
  • IT AUDIT AND ROADMAP

 

ENQUIRE NOW

OUR PARTNERS

  • Partnership is a critical aspect to sustainable IT
  • We Chose the partnership that suits us best, the top providers of IT security.
  • We've partnered with the best. This enables us to bring you the best.
  • Bridge IT partners with industry-leading hardware and software vendors to deliver Cloud Data Management™ solutions, providing agility, availability and business
  • Cloud or Hosted VoIP, from small, medium to Large enterprise, we partnered with Snom.